Privacy policy

PRIVACY POLICY

Who is responsible for processing your data?

Vipnet Consultores de Telecomunicaciones SL
B84278951
Avda. Europa 26, 2ºA, Edificio Ática 5, 28224, Pozuelo de Alarcón, Madrid
Phone: 917994549
Email: [email protected]
Data Protection Officer: Grupo Reinventalia SL
DPO Contact: [email protected]

What types of data do we hold about you and how have we obtained them?

The categories of personal data that we process for clients and suppliers are:

• Identification data

• Postal or email addresses

• Commercial information

• Financial and transaction data

• Special category data: health (for employees)

• Biometric data, if applicable

All of the aforementioned data have been obtained directly from you through a commercial offer, contractual proposal, etc., or from your company by providing us with the identification data and other necessary information to carry out the contractual relationship. You or your company are responsible for providing updated data in the event of any changes.

For what purpose do we process your data?

We process the data provided by individuals to manage various activities arising from specific procedures related to sales, after-sales service, supplier management, service quality, etc. Specifically, we will use your data to carry out the following actions:

1. Send information requested through the contact form on our website or via any other contact method.

2. Provide potential and existing clients with product and service offers of interest.

3. Manage the administrative, tax, and accounting aspects of clients and/or suppliers.

4. Conduct satisfaction surveys, market research, etc., to offer you better services.

5. Employee management.

How long will we keep your data?

Personal data related to individuals linked to potential clients, clients, and suppliers collected via contact forms and/or data collection forms will be retained unless the data subject requests deletion. Data from clients and suppliers will be kept while the business relationship is maintained, always respecting minimum legal retention periods.

Employee data will be retained for the duration of the employment relationship and in accordance with applicable labor laws.

In any case, we will retain your personal data for as long as reasonably necessary to address issues, resolve problems, improve services, activate new features, and comply with applicable legal requirements. This may mean we retain your personal data even after you stop using our products or website. After this period, your data will be securely deleted.

What is the legal basis for processing your data?

If you do not provide the requested personal data, the contract cannot be executed, nor can legal or regulatory obligations be fulfilled.

Who will your data be shared with?

We will not transfer your personal data to third parties for direct marketing purposes unless you have expressly authorized us to do so.

We may provide your data to public authorities and competent bodies when legally required, or when acting in good faith we believe such action is reasonably necessary to comply with legal proceedings, respond to claims, or protect the rights of the company, its clients, or the general public.

Your data will not be transferred or communicated to third parties. The company is solely responsible for its processing and custody.

However, we may share your personal data with third parties (e.g., internet service providers that help manage our website, IT support providers, logistics companies, tax and accounting advisors). These third parties are required to maintain the same security levels as we do, and when necessary, they will be bound by legal agreements to keep your data private, secure, and used only as instructed.

Are there any international data transfers?

No international data transfers are planned.

What are your rights as a data subject?

Anyone has the right to confirm whether we are processing their personal data.

In particular, data subjects have the right to:

• Access their personal data

• Receive data in a commonly used, machine-readable format (portability), if processed electronically

• Request rectification of inaccurate data

• Request deletion of data when it is no longer needed

• Request restriction of processing in certain circumstances

• Object to data processing based on personal circumstances

We will stop processing data unless there are compelling legitimate grounds or for the establishment, exercise, or defense of legal claims, or in cases established by law.

You also have the right to withdraw consent at any time, without affecting the lawfulness of processing based on prior consent.

You may exercise your rights at any time by writing to us at the contact details of the data controller and attaching a copy of your ID.

Additionally, you may file a complaint with the Spanish Data Protection Agency if your rights have not been satisfied:
http://www.agpd.es/portalwebAGPD/index-ides-idphp.php

Moreover, in accordance with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, we are committed not to send commercial information if you have expressed that you do not wish to receive it.